Information we collect
A request may include your name, phone number, email, property address, authority to sell, situation, selling timeframe, preferred callback time, time zone, notes, and separate optional SMS and email choices. We keep the wording/version of the consent presented, your choices, the source form, submission time and destination number or address so we can respect your preferences.
How we use it
Form information is sent to SetMate for lead processing, response, and internal follow-up. Session-based campaign attribution may record non-personal UTM and ad click identifiers, including gclid and fbclid.
Washington Home Solutions LLC uses the callback number you provide to respond to your property inquiry. If you separately choose texts or email, we use that channel for your inquiry and arranging a callback. The initial automated follow-up ends when you reply, we record contact, you opt out, or the short sequence finishes. Declining texts or email does not prevent requesting a callback.
Service providers and SMS consent
SetMate, Telnyx and our email-delivery providers process information needed to store and deliver our communications. We do not sell or share mobile information, SMS opt-in records or consent with third parties or affiliates for promotional or marketing purposes. Processing by providers that help us operate and deliver this messaging service is limited to that purpose. We keep inquiry and communication records as needed to respond, respect opt-outs and meet applicable legal obligations.
Your browser session may store campaign attribution and an anonymous submission identifier to prevent duplicate processing when you retry. Submitted contact details are not stored in browser session storage by this form.
Meta Ads measurement
Google Ads and Meta Ads receive measurement only after the appropriate browser event. Meta receives PageView when a page loads and Lead only after SetMate accepts a qualified seller request. We do not include submitted form fields in Meta advertising events. We do not include names, phone numbers, email addresses, property addresses, notes, consent, or situation details in Google or Meta event parameters.
Your choices
Contact David@washingtonhomesolutions.com to request access, correction, deletion, or communication changes.
Reply STOP to opt out of SMS or HELP for assistance. Use the unsubscribe link in our automated emails or reply asking us to stop. You may also call (425) 548-1993. See our messaging terms. Opting out of a channel does not erase the record needed to honor that choice.